No, you don't need an account to place an order. However, creating an account allows you to save your shipping information for faster checkout in the future, track your orders, and view your order history.

Please email us immediately at support@averiandblake.com, including your full name, email address and order amount. It could potentially be that your email address is incorrect. We will review your information upon receipt of the email and respond accordingly. 

Due to the pace of new orders and inventory availability, orders cannot be changed once completed. If you request a change, the entire order will be cancelled if it has not already been processed and shipped. If the order is cancelled, you will receive a refund of the order to your original form of payment. You also have the option to place a new order for the item that you’d like and return the incorrect item for store credit once received.

Orders cannot be changed or cancelled once completed per customer request. This is agreed upon within our Terms & Conditions at checkout. If an order is cancelled due to a change request, you will be refunded. If an order is cancelled due to non-pickup, you will receive a store credit via gift card, issued to you via email.

We accept returns for unworn, unwashed, and unaltered items with original tags attached within 7 days of order deliery. You can find a detailed return policy and instructions on our website or contact customer service for assistance.

Averi & Blake does not offer price adjustments.

We accept all major credit and debit cards (Visa, Mastercard, American Express), debit cards. We also provide the option to use installment payment services such as ShopPay and AfterPay

Please email us immediately at support@averiandblake.com, including your full name, email address and order amount. It could potentially be that your email address is incorrect. We will review your information upon receipt of the email and respond accordingly. 

All orders are processed USPS Priority Mail & UPS. There are times where the tracking timestamps do not match the movement/package, both before and after delivery. A&B has no control or influence in the courier's processing speed. We ask that you allow 2-3 business days for your order to be received, and allow additional time during heavy mail periods (holidays).

Please contact USPS/UPS with your tracking number and any details of your tracking history to obtain more information about your delivery. Averi & Blake is not responsible for lost, stolen or damaged packages. All claims for lost/stolen items must be initiated with USPS/UPS directly. Feel free to contact us via email if you need any information to support your claim.

At this time, we only ship within the United States, but we are hoping to expand to ship internationally in the future!