ORDER PROCESSING
All orders are processed within 3-5 business days (Monday - Friday, excluding holidays).
Orders placed on weekends/holidays will be processed the next business day. Please allow additional time for orders placed during new arrival and drop releases.
Style Staple essentials are processed slightly differently as they are restocked weekly. Please allow up to 5-7 business days for your order to be processed.
Orders cannot be changed or cancelled once completed. Requests for changes in size and/or color will result in cancellation of the entire order.
SHIPPING PROCESS & INFORMATION
In-Stock items are shipped immediately after the order is processed. Pre-order items or items with listed shipping dates are shipped according to the date provided on the product page. Addtional information on pre-orders can be found here.
All communication related to your order will be sent to the email address used within your order. Please add support@averiandblake.com as an email contact to ensure that our emails are properly received.
All orders will be shipped via USPS Mail & UPS. You will receive a shipping confirmation via email and or SMS message, including a USPS/UPS tracking number. Please track your package through that message, the Shopify mobile app or USPS.com. Please note: Carrier tracking timestamps are not updated in real-time. Allow at least 24 hours to allow your tracking number to be updated.
Please allow 2-3 business days for your package to be received. Allow additional time during holidays & busy mail periods. Should you have an issue with your delivery, you may contact us for assistance, but please contact USPS first. Averi & Blake is not responsible for delivery delays, as your package is now within USPS transport.